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View Full Version : Kimall is a top guy


jason
13-03-05, 06:42 PM
I asked Kim for some arrows for my son. I emailed him for his bank account details when he emailed me the price. I got a reply wanting my address etc. 2 days later the arrows turned up. Kim not knowing me personally sent the arrows to me without any payment. It is a pleasure to deal with someone that is into customer service i will from now on recommend kim to all my mates and use him for my gear. A lot of other dealers could learn from this man. thanks again kim and the cheque is in the mail........ :lol:

Barry
13-03-05, 06:54 PM
Jason,

I agree, the service Kim has provided has been absolutely second to none. He is definately focused on customer service.

adam
13-03-05, 08:00 PM
Ill second both those coments couldn't be happier with his service. Adam

ricochet
14-03-05, 01:54 PM
I have also been very happy with the service from KIMALL, will be using his services again.

Rick

Jagumba
14-03-05, 03:11 PM
Ditto to all of the above from me as well.


Cheers
Matt

Sparra
15-03-05, 09:41 AM
I'm with these guys...Kim has the service down pat...Maybe we should move this to the feedback section!!!
Regards...Sparra

Bowmancam
17-03-05, 01:48 AM
I just had my first dealings with Kim and i cant say enough nice stuff about him, hows this for example, a hunting opportunity just popped up so i hit him up for some late minute carbons and his responce was : quote- " The prob is that my shipment of shafts from the US has been held up and I have nil stock of either spine in at the moment.If you have no arrows at all for the hunting trip I could send you some of my own " ...

need i say anymore ... :wink:


Cheers Cam

Barry
17-03-05, 08:40 AM
He certainly will go to a lot of trouble to get things right... not always an easy task when dealing with suppliers.

Sparra, I will move this to the feedback section shortly.