View Full Version : Kimall is a top guy
I asked Kim for some arrows for my son. I emailed him for his bank account details when he emailed me the price. I got a reply wanting my address etc. 2 days later the arrows turned up. Kim not knowing me personally sent the arrows to me without any payment. It is a pleasure to deal with someone that is into customer service i will from now on recommend kim to all my mates and use him for my gear. A lot of other dealers could learn from this man. thanks again kim and the cheque is in the mail........ :lol:
Jason,
I agree, the service Kim has provided has been absolutely second to none. He is definately focused on customer service.
Ill second both those coments couldn't be happier with his service. Adam
ricochet
14-03-05, 01:54 PM
I have also been very happy with the service from KIMALL, will be using his services again.
Rick
Jagumba
14-03-05, 03:11 PM
Ditto to all of the above from me as well.
Cheers
Matt
I'm with these guys...Kim has the service down pat...Maybe we should move this to the feedback section!!!
Regards...Sparra
Bowmancam
17-03-05, 01:48 AM
I just had my first dealings with Kim and i cant say enough nice stuff about him, hows this for example, a hunting opportunity just popped up so i hit him up for some late minute carbons and his responce was : quote- " The prob is that my shipment of shafts from the US has been held up and I have nil stock of either spine in at the moment.If you have no arrows at all for the hunting trip I could send you some of my own " ...
need i say anymore ... :wink:
Cheers Cam
He certainly will go to a lot of trouble to get things right... not always an easy task when dealing with suppliers.
Sparra, I will move this to the feedback section shortly.
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